Medical Services? — Onset Health Services

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EOFY26

First Aid Kit & Defibrillator Servicing

Keep your workplace compliant and your team protected. We provide first aid kit servicing, AED servicing, defibrillator maintenance, and workplace compliance inspections throughout Melbourne. Our professional servicing ensures your equipment is always stocked, up-to-date, and ready when it matters most.


⚖️

Stay Compliant

Australian WHS regulations require first aid kits and AEDs to be properly maintained and ready for use at all times.

📦

Replace Expired Items

Expired supplies and depleted pads or batteries can fail in an emergency. Regular servicing keeps every item in date.

❤️

Save Lives

A maintained AED and fully stocked first aid kit dramatically improve survival outcomes in cardiac events and workplace injuries.

🕒

Save Time

We handle the inspection, restocking, and compliance documentation — so you can focus on running your business.

📜 Compliance Code: First Aid in the Workplace — WorkSafe Victoria requires employers to provide and maintain adequate first aid equipment and trained personnel under the OHS Act 2004. Read the Code →

Our Servicing Covers

First Aid Kit

First Aid Kits

Full inspection of kit condition and contents
Replenishment of used or expired items
Compliance check with Safe Work Australia standards
Service labels updated with next due date
AED Defibrillator

AEDs (Defibrillators)

Battery and pad expiry checks
AED status tests including visual and audible diagnostics
Replacement of expired or used consumables
Assessment of AED signage and accessibility
WHS Site Compliance Audit

WHS Site Compliance Audit

Mapping of first aid equipment locations
Gap identification and compliance reports
Custom safety recommendations tailored to your workplace
Fire Safety Equipment

Fire Safety Equipment

Visual inspection of fire blankets and extinguishers
Expiry checks and service reminders
Advice on fire safety equipment placement
Supply or replacement of fire extinguishers as needed

How It Works

1

Request a Service

Contact us online or by phone to arrange a servicing schedule that suits your business.

2

We Assess Your Equipment

Our team reviews your first aid kits and AEDs against Australian standards and your specific workplace requirements.

3

Restock & Replace

We replace expired, used, or missing items — from bandages and gloves to defibrillator pads and batteries.

4

Compliance Sign-Off

Receive a service record confirming your equipment meets current WHS compliance requirements.

Fast Response & Flexible Booking

Appointments available within 3–5 business days
Priority servicing for urgent compliance issues
Same-week bookings available on request
Emergency servicing enquiries welcome
Book a Service

Servicing Plans

First Aid Kit + AED Service

$79 (Per Visit)
Includes servicing for up to 3 first aid kits and/or AEDs
Additional kits or AEDs: $15 each
Full first aid kit inspection
AED battery & pad inspection
Service report provided
Replacement items quoted as needed
Environmentally responsible disposal of expired first aid supplies, AED pads, batteries and obsolete equipment at no additional cost
Request a Service

Multi-Site Coverage

Enterprise
Dedicated account manager
Multiple locations supported
Centralised compliance management
Consolidated compliance reporting
Scheduled servicing across sites
Volume-based discount pricing
Contact Us
Note: Replacement supplies, batteries, pads, and consumables are charged separately and quoted before installation.

Upgrade Your Old Defibrillator

Have an ageing AED? Trade it in and upgrade to a newer, more reliable model at a reduced price. We handle everything from assessment to setup.

Enquire About Trade-In
Trade-in credit applied to your new device
Discounted replacement AEDs from leading brands
Environmentally responsible disposal of obsolete devices
Setup, programming and registration assistance included
Signage and placement advice for your new AED

Areas We Service

We service the entire Melbourne metropolitan area. Need servicing outside Melbourne? Ask us about regional visits or remote service options.

Melbourne CBDCarltonFitzroyCollingwoodRichmondSouth YarraToorakHawthornCamberwellKewBrunswickNorthcoteSt Kilda& Beyond

Industries We Serve

🏢Offices
🏭Warehouses
⚙️Manufacturing
🏫Schools
👶Childcare Centres
🏋️Gyms
🏥Medical Clinics
🚧Construction Sites
🛍️Retail Stores
🍽️Hospitality Venues

Frequently Asked Questions

How often should a first aid kit be serviced?

Australian WHS regulations recommend first aid kits be inspected at least every 12 months, or after any use. High-risk workplaces may require more frequent checks.

How often does a defibrillator need to be serviced?

AEDs should be inspected at least annually. Electrode pads typically need replacing every 2 years, and batteries every 4–5 years — though this varies by brand and model. We'll advise on the correct schedule for your device.

Do you service on-site or do we send equipment to you?

We offer both options. For businesses in metropolitan areas, we can arrange on-site servicing. For remote locations, equipment can be sent to us and returned fully serviced.

Which defibrillator brands do you service?

We service most major AED brands available in Australia, including LifePak, Philips HeartStart, ZOLL, Defibtech, HeartSine, Cardiac Science and other compatible devices. Contact us to confirm compatibility.

What standards do your kits comply with?

All serviced kits and AEDs are maintained to meet the requirements of the Safe Work Australia Code of Practice and relevant state WHS regulations.

Will I receive documentation after the service?

Yes. Every service includes a written record confirming the date, items replaced, and compliance status of your first aid kit and/or defibrillator.

Keep Your Workplace Emergency-Ready

Get in touch today and we'll arrange a servicing schedule for your first aid kits and defibrillators.

Request a Service