Medical Services? — Onset Health Services

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End of Financial Year

EOFY26

Bond $2500 (refundable)

Regular price $250.00

Care information

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Delivery and Shipping

Fast, Reliable Shipping Across Australia

We pride ourselves on offering fast, reliable, and affordable shipping across Australia. Whether you're in a major city like Sydney, Melbourne, Brisbane, or a regional area, we ensure your orders arrive quickly every time.

Delivery Timeframes

All deliveries are made 9am to 5pm Monday to Friday by our chosen courier. Delivery times after dispatch:

  • Brisbane (QLD): 2-4 business days
  • Sydney (NSW): 2-4 business days
  • Canberra (ACT): 2-4 business days
  • Melbourne (VIC): 2-3 business days
  • Hobart (TAS): 4-7 business days
  • Adelaide (SA): 3-6 business days
  • Perth (WA): 7-10 business days
  • Darwin (NT): 7 business days

Shipping Rates & Free Shipping

Standard shipping on orders under $299 (Australia-wide).

Express shipping rates: $25 per order. Free standard shipping on all orders over $299, metro and regional areas included.

Order Processing Time

Orders are typically processed within 48 hours. Orders placed during weekends or public holidays are processed the next business day.

Tracking Your Order

Once your order has been dispatched, you’ll receive an email with a tracking number. Track via our website or the carrier's service.

Shipping FAQs

  • Change shipping address? Once processed, we cannot change the shipping address. Please check details before submitting.
  • Same-day shipping? Available on some orders before 3pm in select metro areas.
  • Ship to P.O. Box? Yes, but express may not be available for P.O. Boxes and orders over 5kg.

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Description

A fully refundable $2500 security bond is required for all equipment rentals. This bond is held as a security deposit for the duration of your rental period and will be refunded in full once the equipment is returned on time and in the same condition as it was received.

Bond Refund Conditions

  • Equipment is returned on or before the agreed return date
  • Equipment is returned in the same condition as delivered — no damage, missing accessories, or excessive wear
  • All included accessories (cables, pads, carry case, etc.) are returned with the unit

Bond Deductions May Apply If

  • Equipment is returned late — additional daily rental charges will apply
  • Equipment is returned damaged or in a condition beyond normal wear
  • Accessories or components are missing upon return

Refund Process

  • Bond refunds are processed within 5–7 business days of the equipment being inspected upon return
  • Refunds are issued to the original payment method used at checkout

If you have any questions about the bond or rental conditions, please contact our team before placing your order.

Payment & Security

Payment methods

  • American Express
  • Apple Pay
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.