Medical Services? — Onset Health Services

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EOFY26
8% off

SMART Triage First Response

Sale price $339.95 Regular price $369.95

Care information

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Delivery and Shipping

Fast, Reliable Shipping Across Australia

We pride ourselves on offering fast, reliable, and affordable shipping across Australia. Whether you're in a major city like Sydney, Melbourne, Brisbane, or a regional area, we ensure your orders arrive quickly every time.

Delivery Timeframes

All deliveries are made 9am to 5pm Monday to Friday by our chosen courier. Delivery times after dispatch:

  • Brisbane (QLD): 2-4 business days
  • Sydney (NSW): 2-4 business days
  • Canberra (ACT): 2-4 business days
  • Melbourne (VIC): 2-3 business days
  • Hobart (TAS): 4-7 business days
  • Adelaide (SA): 3-6 business days
  • Perth (WA): 7-10 business days
  • Darwin (NT): 7 business days

Shipping Rates & Free Shipping

Standard shipping on orders under $299 (Australia-wide).

Express shipping rates: $25 per order. Free standard shipping on all orders over $299, metro and regional areas included.

Order Processing Time

Orders are typically processed within 48 hours. Orders placed during weekends or public holidays are processed the next business day.

Tracking Your Order

Once your order has been dispatched, you’ll receive an email with a tracking number. Track via our website or the carrier's service.

Shipping FAQs

  • Change shipping address? Once processed, we cannot change the shipping address. Please check details before submitting.
  • Same-day shipping? Available on some orders before 3pm in select metro areas.
  • Ship to P.O. Box? Yes, but express may not be available for P.O. Boxes and orders over 5kg.

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Description

Close the care gap between incident and medical team arrival with the SMART Triage First Response by TSG Associates. Developed from real-world incident experience — including the Manchester Arena bombing — this compact, waterproof triage system enables first responders to rapidly prioritise casualties, document injuries, and facilitate handover before medical teams arrive. No larger than a tourniquet, it clips to body armour or waist belts for immediate accessibility, fits within existing first aid kits, and is reusable for training. Compliant with current emergency response standards.

Key Features

  • Compact and lightweight — no larger than a tourniquet, clips to body armour or waist belts
  • 100% waterproof and durable — reliable in harsh weather and operational conditions
  • High-visibility materials — enhances scene coordination and casualty identification
  • Supports casualty prioritisation for fast, accurate triage
  • Integrates with SmartTag™ holders for seamless documentation and handover
  • Fits within first aid kits for rapid deployment
  • Reusable for training — maximises budget efficiency and preparedness
  • Compliant with current emergency response protocols
  • Scalable and versatile across incident types and responder roles

Ideal For

  • First responders and frontline personnel
  • Emergency response teams at public events
  • Pre-hospital care providers
  • High-risk work environments and remote sites

Payment & Security

Payment methods

  • American Express
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  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa

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